Welcome to CityMailers! These Terms of Service (“Terms”) govern your use of the postcard mailing services provided by CityMailers (“Company”, “we”, “us”, or “our”). By using our services, you agree to be bound by these Terms. Please read them carefully.
1. Services Provided
CityMailers offers postcard design, printing, and mailing services to individuals and businesses. Our services are provided as-is and are subject to the following terms and conditions.
2. Eligibility
To use our services, you must be at least 18 years of age and capable of entering into legally binding agreements. By using our services, you represent that you meet these requirements.
3. User Responsibilities
Accurate Information: You are responsible for providing accurate, current, and complete information for all orders, including mailing addresses.
Compliance with Laws: You agree to comply with all local, state, and federal laws and regulations regarding mailing and content.
4. Content Guidelines
You are solely responsible for the content of your postcards. The following content is prohibited:
Any unlawful, harmful, or fraudulent content.
Content that is defamatory, obscene, or offensive.
Content that infringes on the intellectual property rights of others.
We reserve the right to refuse or terminate any orders that violate these guidelines.
5. Order Processing
Orders are processed within the timeframe agreed upon at the time of your order. You will be provided with an estimated delivery time; however, we do not guarantee delivery dates due to variables outside of our control such as postal service delays.
6. Payments
All payments must be made at the time of placing your order. We accept the payment methods displayed on our website or as agreed upon through direct communication. If a payment is not received, we reserve the right to cancel your order.
7. Refunds and Cancellations
Once your order has been printed or mailed, no cancellations or refunds will be issued. If there is an error on our part, please contact us immediately, and we will take reasonable steps to resolve the issue.
8. Limitation of Liability
CityMailers is not responsible for any lost, delayed, or misdirected postcards due to incorrect information provided by you or issues with third-party postal services. In no event shall we be liable for any indirect, incidental, special, or consequential damages.
9. Intellectual Property
All designs, logos, and other intellectual property created by CityMailers remain our property unless otherwise agreed upon in writing. You may not reproduce, distribute, or use our intellectual property without our express written consent.
10. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to our interests.
11. Modifications to Terms
We may update these Terms from time to time. The most current version will be posted on our website, and continued use of our services after such changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law principles.
13. Contact Information
If you have any questions about these Terms, please contact us at:
CityMailers
Phone: (305) 990-2719
By using CityMailers services, you acknowledge that you have read, understood, and agree to these Terms of Service.
Call or email to get started:
support@citymailers.com
305-990-2719